Whilst I agree with your key trends for 2010 I’m unsure as to whether we will see a decrease in email just yet, from a personal view demand for this is a high as ever and if opt in, is often much welcomed.

One of the biggest hurdles I envisage for 2010 is the internal resource issue – slowly but surely there is now a desire and interest to engage and communicate with influencers online but often not the hands to manage internally or budget to outsource.