It is common knowledge that when people have a good customer experience they only tell one person, but when they have a bad one, they tell at least ten. But according to our old friend, ‘a recent survey’, this doesn’t …
Archive for June, 2008
I was horrified to read in a report last week that shopping cart abandonment is on the increase. I’m not talking about the number of Tesco trolleys that end up in the canal outside my house. That can be easily …
If you like writing and have opinions, the internet could provide the perfect job for you – article writer. You might have thought that the web had enough self-appointed experts, but it seems its thirst for editorial content cannot be …
